Terms and Conditions

Welcome to Afaq Trading for the finest construction wood. By accessing our website or using our services via phone, email, or social media, you agree to be bound by the terms and conditions outlined on this page. If you do not agree to these terms, you must discontinue using our website or services.

Eligibility to Place Orders

To place an order via WhatsApp, you must be at least 18 years old and have the legal capacity to enter into a binding contract.

Orders and Acceptance

When you place an order through WhatsApp, you are offering to purchase the listed products. We reserve the right to accept or reject any order for any reason, including but not limited to: product unavailability, pricing errors, or payment processing issues.

Your order is considered accepted when we send you a confirmation message. However, we reserve the right to cancel any accepted order before delivery if circumstances change, such as product availability or pricing errors.

Delivery and Shipping

  • We deliver products within the Kingdom of Saudi Arabia only. Delivery fees and estimated delivery times will be provided during the purchase process.
  • Delivery times are estimates only and cannot be guaranteed. We are not responsible for any delays or losses resulting from the delivery service.
  • The customer is responsible for providing accurate and correct delivery information. We are not liable for errors caused by incorrect information.
  • Responsibility for the products transfers to you upon receipt. Please inspect the products upon delivery and report any defects or damages within 72 hours.

Returns and Refunds

  • Customers may return products within 7 days of receipt, provided they are in their original, unused condition.
  • The customer bears the return shipping costs.
  • If the product is defective or not as described, we will cover the return shipping costs and issue a refund after inspection.
  • Returns will not be accepted for damaged or improperly used products.

Intellectual Property

All intellectual property rights related to the content on our website, including designs, trademarks, images, and texts, belong to Afaq Trading or the respective owners. You may not reproduce or use any of these rights without our permission.

Changes to Terms and Conditions

We reserve the right to modify these terms and conditions at any time. We recommend reviewing them periodically. Any changes will take effect from the date they are published on our website.

Governing Law and Jurisdiction

These terms and conditions are governed by the laws of the Kingdom of Saudi Arabia. Any disputes arising from or related to these terms will be subject to the exclusive jurisdiction of Saudi courts.

Contact Us

If you have any inquiries regarding these terms and conditions or any other service-related matters, please contact us via email or phone.

📌 Afaq Trading for the Finest Construction Wood
📧 Email: info@afaqaltaoun.sa
📞 Phone: +966503894888